Tuesday, May 30, 2006

My broadband news.

My broadband news is actually a bit stale but worth telling afterall.

When I was contacted over the phone and my details noted down, I waited for about 10 days for the registerd lettler to reached me. But it did not come to me. Then, I rushed to the post office and asked the postman of my area if any registered post from the BSNL was there undelivered. He took time to look up all the undelivered letters but the mine was there.

There must be something terribly wrong because BSNL’s office and the postoffice is two neighboring buildings.

So, I again rushed to the BSNL office and met the guy handling the broadband files. After shuffling several files he found out my demand note in a registered post went out of his desk on 12-05-06. He told me to wait for the letter to be delivered to me. But at the last monment he told me to check the matter in the despatch section. I went there and promptly told by man there on the despatch desk that all the letters from 08-05-06 was still in his desk because a machine broke down. I came to know only then that some machines were needed for despatching letters! He told me the machine would be ok in some days and after that, he would begin despatching all the letters.

I returned home—what could do in such a situation?

The demand note, in a registered did arrive on 26-05-06. It was dated 12-05-06—it took 14 days to me, barely 1 km from their office! The note said that I should pay them the amount on or before 27-05-06.

Again, I rushed to the BSNL office with the money but they refused to accept it. They said that I should wait for at least one month. Why?

Because my area is covered by Imphal Exchange and all the 40 connections earmarked for it were snapped up by the consumers. They further informed me that, out of the 40 for Lamphel Exchange more than 10 lines, and out 10 for Khuman Lampak Exchange, were still available. But they said they are adding another 100 lines for the Imphal Exchange and they would do that in a month’s time because they had already started putting in the hardware parts.

They said that I should come around the last week of June and then I would get my broadband.

Again, I returned home—what could I do in such a situation?

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